SIMS Data Recovery

Back in 2004 the SIMS Disaster Recovery Center was announced and immediately set the standard for other vendors to try and follow. From day one we've been able to support up to three central stations live in the SIMS Disaster Recovery Center simultaneously (we currently support four). We've also been able to provide dispatching staff, let your staff dispatch remotely or arrange with a third party for dispatching services. For a fraction of the price a site could setup their own remote Disaster Recovery Center, the peace of mind that it's there when needed is invaluable.

Even better, the Nightly backup service is included in the basic software support plan for all SIMS centrals at no additional cost. These are compressed, encrypted and sent to secure storage servers at the SIMS, Inc. disaster site outside Dallas TX via daily Internet transfers. The encryption key can be held by the central station and can only be unlocked by the central in the case of an emergency. SIMS will store up to the last thirty one backups for every SIMS central station as well as an accumulation of history. This is better than many sites have for their own backups already.

How it Works?

The full Disaster Recovery option takes this one step further and is available to all SIMS Inc centrals on support, regardless of size, for a small yearly fee. This service includes rerouting digital alarms plus non-digital alarm communications like Derived Channel, DVACS, Alarmnet, and other proprietary receivers to the SIMS Disaster Recovery Center for processing. SIMS Inc. will provide short term monitoring while the affected company organizes its operators for remote monitoring via the internet or until a third-party monitoring station that has been contracted with takes over. Even if a third party is dispatching for you, your data remains at SIMS on our servers. The third party central station that has been contracted, never has access to your raw data.

Many of the SIMS Staff are CSAA Level I or CSAA Level II Certified Operators who can dispatch for sites utilizing the SIMS Disaster Recovery Center.

Are you prepared?
Don't have hurricanes or earthquakes where you are located so you think you are fine? Most sites think they are prepared until a storm comes through, a backhoe takes out your telephone lines or there is a building issue such as a gas leak or fire. Click on the history/testimonials link for statistics about previous SIMS Disaster Recovery Center activations to see why you probably are not as prepared as you think you are. Typically more than 75% of the activations are not weather related issues, but telephone line problems.
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Is it Really Expensive? No
Annual Recurring Fees
Phone Lines
IP Forwarding other transmission Methods (DVAC, Radio, Internet Monitoring, etc)
Two way voice upto 8 lines (not available with 23 virtual Line Plan)
Nightly Backup Free to All our Customers with AMC
Total Price (Excluded of all taxes) 0.0
Activation Fees
Activation Fee $250
Number of Operator( $150/hr first 6 hours and after that $70/hr)
Number of hour
Total Price (Excluded of all taxes) 0.0
Disaster Recovery Services on-line first 12 hours is 50.00 per hourand after 12 hours is 35.00 per hour. SIMS will monitor your alarm until you get your operators to locations where they can monitor. But if you need long term, then we encourage to make arragements with other central stations for cheaper alternative for long team. Feel Free to contact SIMS at support@simsware.com for list of willing central stations to provide you service in a disaster.
How to Connect Server?

Connecting to the SIMS Disaster Recovery Center






The Remote Desktop Connection program is included with the Windows XP and newer versions of the operating system. If you are using Windows 2000 or earlier, or if the program was not installed on the workstation you will be using to connect to the SIMS Disaster Recovery Center, go to the following link first and download it. Click here for downloading



Steps for Connecting to SDR Server:

  1. By default the Remote Desktop Connection program is on the Start Menu in Programs -> Accessories -> Communications -> Remote Desktop Connections.

  2. Once you start the program, click on Options in the bottom right corner of the window.

  3. Click on the Local Resources tab and make sure the printer and serial port (assuming you want to auto-dial from your computer and print locally) are checked in the Local Devices section of the screen. Also at this time Microsoft Terminal Services does not support printing to a network printer. So you will need to have a local printer attached to the computer directly.

  4. Now click on the General tab again and type the site, username and password that we have given to you.

  5. Once connected, you should see the SIMS Disaster Recovery Shield and you can then begin monitoring just like you were at your own monitoring station, in your building.
Ready for Signup?
You can Signup by sending the following forms to sales@simsware.com